Firstly email us about your product and give us feedback on why our product did not feed your desires. We will then email you back asap on instructions on our free returns policy and how to go about it :) We hope this don't happen to any of our lovely customers!

Check your estimated delivery date UK 7-10 estimated delivery days OUTSIDE OF THE UK 10-14 estimated delivery days If you still have not received your item allow a few more business days before getting in contact with us through email glosurfco@gmail.co.uk. We hope it doesn't come to this, however if this is the case let us know within the 30 days of purchase date and we shall do our best to get this fixed to make you the happy csustomer that you are!